LOVE!!! Not just like. Let me tell ya WHY.I labored long and hard over many bunk bed reviews bouncing back and forth. I read the reviews about missing parts, cracked boards etc. I can say this, though. Not only did the company making this product do an amazing job, but the shipper and Amazon just ROCKED IT!!!LOOK, there are products you buy that are good, do the trick and you are happy. We sort of expect that, even though every package we get on time and in one piece is a finely tuned melody of production, QC, packaging, transport and delivery all coming together to make a song for each customer. It is a feat. We are really spoiled. So thanks all! Just sayin'On to my review:Yes, when this huge two piece delivery came to my door attached to two polite and very strong young men toting it seemingly effortlessly AND in record time (given how large this bunk bed set is), I was THRILLED!!!I got the triple bunk, because I have three grandkids and the two boys are climbers. The third grand is only 2months, but growing fast). When they stay at my house, which is endowed with only two bedrooms, I needed a place to let them play as well as sleep, while I kept the baby in her crib safely with me at night. So, that said, being that I bought the triple bunk I got TWO separate packages about 7' x 3' x 2' (approx.). When I opened the first package, I saw the directions for putting together the double (not triple) bunk. "Oh no", I exclaimed. I called Amazon, who promptly called me back and put me on the line with the shipping company. They did have the other manual on-line in a printable version. Although I had no printer. Sigh.Good thing I opened the second package. It contained the instruction manual (how to assemble) for the triple bunk. Yippeeee.I put these together on my own, MOSTLY. Run through and lay out all your pieces and hardware FIRST. Count the number of each (they even send the funky little hex wrench, which you will have an almost intimate relationship with by the time you complete putting it all together...lol). I have heard some people use a drill. Great! I did it the harder way. Signature "me" style. NOTE: there will be times YOU MUST HAVE TWO PEOPLE TO ASSEMBLE. You can do quite a bit of the tedious stuff yourself, but yeah, no way around it. Invite a strong friend over when you've done the most of it you can in your own and lure this person over promising pizza, beer and chocolate cake (plus a blazing fun time applying both brawn and brainwork to complete a worthy task..HA)So, this was not a simple project, but do-able. I was absolutely gob-smacked by the quality and sturdiness of the pieces all tagged with letters to identify them.Once together, I decided to buy bunkie boards by taking accurate measurements down to my local Home Depot (they cut large plywood sheeting for one dollar a cut). Bunkie boards add a bit more sturdiness and I felt I could use thinner foam type mattresses to give a higher rail for a bit more safety. You will learn NOT to put the backside of the bunk beds up against the wall, UNTIL you have the mattresses and bunkie boards in place. There are a few more helpful hints I am forgetting, but with patience, you will bother persevere AND conquer. Oh, and don't forget. Wait a day or two and then go through all the bolts and tighten them up a smidge more. If loose, tighten until snug. I could climb to the top bunk and I felt secure, so was their a slight give? Yes, of course, but it wasn't such that I felt there was any danger whatsoever. The only danger is them learning to climb up and down correctly and safely. Grandma needed to be there for that lesson. My gandboys are three and four years old (btw, no one will sleep on the top bunk until old enough - they are small enough yet to both fit in the bottom bunk, which suits me fine...they will grow)I do suggest buying some colorful soft need balls or toys that your kids can throw down safely from the upper bunk. My g'kiddoes need to be supervised by me and their little sister right now until they are more skilled at this. Fun safe stuff to throw down is a delight at this age (for some reason)Bottom line: I had zero problem with quality (one very small chip of paint, which with this size of a product was nominal, to me). Boards were not warped, holes aligned, hardware was all there and substantial (they did not look or feel cheap AT ALL). Instructions were mostly right on (and what wasn't was pretty easy to discover and work around) and easy to follow.These are such a fun way to save space and create a bedroom for more than one child, while leaving room for a play or study area (if your kids are older).Would I buy these again? Or recommend to another? ABSOLUTELY. The only thing that would have made this experience just a little bit better was having my bunkie boards precut and ready to go AND saving a few hundred bucks above the cost so I could hire it out together for me. YEP, that would have been dandy! As it was, I did OK and my purchasing experience left me in awe of the many hands that worked behind the scenes to get this Super Great piece of furniture into my home. The installer could have used more help (smiling)My grandsons LOVE THIS BUNK BED!!! They climb like monkeys!